I have been in my 2 bed apartment for 6 months now (dec to june) and my bill suddenly went up from May 2018 by nearly 150%. The first problem with this is that according to the website, rates do not go up until June. Secondly, I was out of town for most of May, between...Read more
I didn't like
- Deceptive billing practises
I have an old Georgia power bill for $467. Instead of paying that off and a huge deposit I put the $400 into my prepay account. I add $ to it occasionally when I have extra. I like that I can check my daily usage and balance. Georgia power on the other hand does have...Read more
GA power ! They are full of caca! When making payment arrangements! They lie and come turn ppl lights off anyway ! Just for extra money ! You guys are thieves ! Y’all have no way to locate your ppl to turn your coustomers lights back on ! Why don’t you ? Why can’t you...Read more
Our neighbors had to have a large oak removed. The power on our street had to be taken down to support this. I understand this. NO ONE notified us that this was going to happen. The power was cut at 9:15 AM and not restored until around 5:15PM. The tree crews put the...Read more
For about the fourth time Georgia Power has charged a deposit for late payments. I really do think this process is illegal. How convenient is it that they are fined a certain amount of money to pay consumers back for unwarranted billing practices. Because of this, they...Read more
Power was to transferred from my name into my son’s name. Instead, the power was disconnected. I called customer service and spoke with Brooke. She was very nice at the beginning of our conversation. Her attitude changed when she told me that it would be up to the...Read more
Our business has been a GA Power customer for 20 years. Have paid every bill. We do not have a full time accountant and do check runs twice a month. When the bill arrives, we have about 2 weeks until the due date and as a result, some of the checks arrive a few days...Read more
I had the same issue with Georgia power over charging. I'm extremely conservative in my usage. Matter a fact I can go long periods without air conditioning, but not heat. The summer of 2015 was extremely hot. I only turn the air on when my dogs and I couldn't bear it...Read more
Georgia Power - New service
GA Power is horrible with transfering power in a new customer name. I had to call over a dozen times AND battle with the reps. They are rude, unprofessional, clueless and combative. This include supervisors as well.
THERE WILLL BE A LAWSUIT STARTED UNLESS THIS NUCLEAR POWER PLANT THAT IS NOT OPERATING BE STOPPED. YOU ARE TAKING THE GEORGIA POWER CUSTOMERS MONEY FOR A PROJECT THAT IS NO LONGER OPERATING! THIS WILL NO LONGER BE TOLERATED AND ARE AGGRESSIVE IN GETTING THESE PEOPLE...Read more
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