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Georgia Power is a corporate eating cancer. They represent American capitalism at its worst. Because of financial difficulties, my bill got behind. Even when I make payment arrangements, sometimes I'm a couple hours off the mark. They charged me a $150 deposit the...
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2.5
I liked
  • I liked how they used to be more sympathetic
I didn't like
  • Constant billing of deposit
#1147755
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My power went out around 5pm on Friday. Saturday morning I got a text it would be restored at 9:45 am. My power wasnt restored until monday evening. My outage was pushed to the back of the line. On facebook I saw people whose power went off on saturday had it restored...
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#1147296
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I just want to personally say a big "*** YOU" to Ga power and it's owner and gov. The is the first time having my own place and I lost my job and was already struggling to make ends meet. I always stayed on top of my power bill though that literally consisted of $30 a...
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Anonymous
Anonymous

"karma will get y'all though."You people and Karma. You keep using that word but I don't think it means what you think it does.Something doesn't ring right about your rant.1-I...

#1147205
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On 12/05/2017 I paid my bill online,I got a confirmation number the charge of 79.00 was a taken from my balance,this being my electric bill balance. Three days later I received a email stating my account had been deleted and changed so I received a new account number...
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1.2
I didn't like
  • How the company treated my situation
  • How georgia power treated my situation
#1145422
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I checked the damn Georgia Power outage map, my sister's power is out and they don't even list it, they lie and leave it off their map.. On her behalf, I'm pissed off! She's not had power for over 24 hours. They fixed the neighborhoods near her, but conveniently forgot...
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Anonymous
Anonymous

They don’t care that elderly people are dying from cold. It’s been 3 days without power, and they don’t care. Won’t answer. No eta to have power restored.

1.0
I didn't like
  • No real people available to talk to
  • Non existant customer service
  • Lack of storm preparation
#1145311
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Winter snow storm (not ice, just snow). Power went out yesterday evening, as of today at 6:47 PM still no power to to condo community at 305 Madison Court in Smyrna, GA. FYI, that's not in the rural countryside, it's located less than 5 minutes from Smyrna City Hall....
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Anonymous
Anonymous

"No service trucksSo you expect to see trucks on your block because your lights are out? How obtuse can you be? The problem could be miles away and more complicated than just ...

1.0
I didn't like
  • No real people to speak to
  • In 24 hours there is still no status update on repair
  • No real empathy
#1145295
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Georgia Power - Holly moly

Terrible company. We are out of power very often Ga Power you should go out of business as soon is possible ...... S
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
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#1145207
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Georgia Power - Upgrade Systems To Prevent Outages

Spend the money on the people and upgrade the systems to avoid outages during any predicament.
#1144980
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My power was cut off AFTER I paid my bill on it's due date. A problem on their behalf caused this mistake that they didn't want to take credit for. Instead of helping me, I had to pay so much to get my power cut back on, but not right away. Every year, around this...
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1.0
#1135091
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This was probably the worst customer service experience I have ever had. After completing an online request and application weeks ago to transfer service from our builder to us, we came home to our power turned off tonight. Apparently no one ever processed our...
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1.0
#1132644
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