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Hi my name Mary Lisa Kelly I was a resident at 1985 Lexington Road, Athens Ga. 30605.

But moved out on June 1, 2018 the reason I'm writing is Georgia Power billing me for $535.98 for service this is a over charge. My bill each month was $194.00 so how could the amount be right. I should be charge for May 01, 2018 and June 4, 2018 I spoken to several people & supervisor still not resolved the matter yet. There saying they did not have record of me call to disconnect service on June 4, 2018 I know I did it spoke to agent or representative I don't understand how's that possible everyone saying they have no record of my call.

I'm not calling anyone a liar and hope you all are not calling me one but something definitely something wrong its very hurtful to me because I use Georgia Power all my life and family too. I don't know the protocol or procedure but it is incorrect have you all thought that whatever system us use could be incorrect not the customer. Can someone send me a itemize bill showing me the dates.

But I say to Georgia Power this is not right why would your company want to bill someone if there no longer living at this resident it doesn't make any since. If anyone want to speak to me about this matter you can reach me at 706 351-****

Thank you

Mary Lisa Kelly

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