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Summary of Georgia Power Customer Service Calls

15 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
03:46 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Georgia Power to Ask about:

Staff:

  • “To reconnect my services”
  • “New service”

Payments and Charges:

  • “Speak to rep billing”

Other:

  • “Power outage”
  • “New acount”
  • “Power”

Georgia Power Rating Stats

1.4 out of 5 stars
based on 88 reviews
See all 142 reviews

Rating stats

  1. 65 reviews
  2. 15 reviews
  3. 5 reviews
  4. 3 reviews
  5. 0 reviews

About Georgia Power

Top 5 Georgia Power Products

Account, Mobile Application, Website

Top 5 Likes about Georgia Power

Option of pre-pay, I liked how they used to be more sympathetic

Top 5 Dislikes about Georgia Power

Deceptive billing practises, No rush to fix issues, No real empathy, How the company treated my situation, How georgia power treated my situation

Summary

Georgia Power is an electric utility company headquartered in Atlanta, Georgia. The Company was established back in 1945. Georgia Power operates as a subsidiary of Southern Company, one of the largest US based electricity providers. As for today the company provides its services to about 2.4 million customers in 159 counties of Georgia. Georgia Power official statements claim that the company delivers clean, safe and reliable electricity. The Company develops application of numerous alternative energy sources, such as solar, hydroelectric and wind energy. Georgia Power provides its services by means of two nuclear power plants, fourteen fossil fueled generating plants and twenty hydroelectric dams.

Georgia Power reviews and complaints

Georgia Power is ranked 123 out of 843 in Utility category

Payment Methods

American Express

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Georgia Power Stats

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Number of Calls

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