Incompetent!!!!!!!!!!!! The worst customer service I have ever dealt with. Every Time you call no matter which operator picks up they are very rude unprofessional and have no manners. It's like they're doing you a favor... I believe the monies paid for utilities go...Read more
I didn't like
As part of the great customer service Georgia Power provides to their customers, they contracted these buffoons Wolf tree to clear lines. They cut a few branches for the top 3 lines and did nothing for the lines underneath. I've waited over a year for this. I only gave...Read more
Georgia Power is absolutely the worst utility company to EVER do business with. I had a payment arrangement set up for today, 9/21/17. I made the payment this morning and not even 5 minutes later, someone was at my house disconnecting my power stating that payment had...Read more
Georgia Power - Horrible!!!!
One missed payment for any reason a deposit is charged. If they disconnect your power nothing is left to let you know they dont notify you so can prevent it before they close.
Georgia power crew shooting the *** not fixing my power
It has been four days now without power. Finally the crew comes up here. Fixes a few things takes an hour lunch then goes by my house cuts down a tree in five minutes and has been standing by their trucks talking for over an hour now what are they doing to get my power back on. This is ***. The videos have been sent to the news station and I am going to put these guys faces all over the internent
Georgia Power - Rude and NASTY
Some of the reps need some heavy heavy training when dealing with customers experiencing outage issues. I want say her name but karma comes for EVERYONE! Don't give false hopes to people in disater areas, then get upset when you're questioned...#sad
Georgia Power - No updates on outage work
To say you are 'assessing the situation' which is what all my friends without electricity are getting is easy to decipher...you haven't evaluated it or you great website provides no real information and is just for show.
It's been plenty days on a sunny day this darn power goes out. Now here's a storm comes through, every darn time , it's freaking days. I as a consumer done had enough of this mess. Update your transformers, lines, or what the *** ever. It's too dam many houses and...Read more
Thanks to Georgia power yet again my entire contents of my refrigerator is ruined. It has been over 24hr without electricity. My light went out midnight yesterday. I lost food during the storm last year too. It took almost 3 days to restore power will it be another 3...Read more
My father is a Vietnam veteran. He has lots of health issues pine being he HAS to have oxygen to survive. We had a little (compared to others) bad weather. The power went out in Auburn at around 3pm I've called I've emailed I've done everything in my power to get to...Read more
So we having a storm but the storm is not as bad as they said it's supposed to be and Georgia Power shut off the power to everybody's electricity and refusing to put it back on talking about the winds are 60 de 50 and that's not true the wind is 20 so all the food that...Read more
On August 16th our power went out about 12:30 am. My husband and I called to report the outage and the recording informed us that they were aware that there was a power outage. We called every hour to find out what or why the power outage. Unfortunately no information....Read more
I recently filed a complaint with the BBB regarding this diss service. To keep it brief. After reveiwing the PSC list of utility regulations,combined with my personal experience with GA Power.It has been made clear to me that they are getting away with murder.Extortion...Read more
Well where do I begin. This was the worst decision I ever made in my life dealing with this power switch. Thinking it would help me but thats a jole. I have paid more in 2 weeks than I have when I was on fixed rate. This is a way for georgia power extracts $$$ . This...Read more
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