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For about the fourth time Georgia Power has charged a deposit for late payments. I really do think this process is illegal. How convenient is it that they are fined a certain amount of money to pay consumers back for unwarranted billing practices. Because of this, they...
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Company wrote 0 public responses to the review from May 01.
Anonymous
Anonymous

"deposit for late payments"Easy solution...Pay your note on time and you'll be fine. Until you do that, you're a risk. Thankfully they're putting it on you in the form of a de...

1.0
#1245374
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Power was to transferred from my name into my son’s name. Instead, the power was disconnected. I called customer service and spoke with Brooke. She was very nice at the beginning of our conversation. Her attitude changed when she told me that it would be up to the...
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Company wrote 0 private or public responses to the review from Apr 24.
#1240018
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Our business has been a GA Power customer for 20 years. Have paid every bill. We do not have a full time accountant and do check runs twice a month. When the bill arrives, we have about 2 weeks until the due date and as a result, some of the checks arrive a few days...
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Company wrote 0 private or public responses to the review from Apr 12.
Anonymous
Anonymous

So let me get this straight, you know there's a flaw in your process that instead of fixing you decide to keep rolling because you've been with them for years.Get real... This...

#1232217
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I had the same issue with Georgia power over charging. I'm extremely conservative in my usage. Matter a fact I can go long periods without air conditioning, but not heat. The summer of 2015 was extremely hot. I only turn the air on when my dogs and I couldn't bear it...
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Company wrote 0 private or public responses to the review from Mar 22.
1.6
I didn't like
  • Not willing to help
#1216651
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Georgia Power - New service

GA Power is horrible with transfering power in a new customer name. I had to call over a dozen times AND battle with the reps. They are rude, unprofessional, clueless and combative. This include supervisors as well.
Company wrote 0 public responses to the review from Feb 23.
1.0
Details
Customer service
Staff
#1196065
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THERE WILLL BE A LAWSUIT STARTED UNLESS THIS NUCLEAR POWER PLANT THAT IS NOT OPERATING BE STOPPED. YOU ARE TAKING THE GEORGIA POWER CUSTOMERS MONEY FOR A PROJECT THAT IS NO LONGER OPERATING! THIS WILL NO LONGER BE TOLERATED AND ARE AGGRESSIVE IN GETTING THESE PEOPLE...
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Company wrote 0 public responses to the review from Feb 20.
1.7
#1193671
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Georgia Power - High deposits with payment arrangement

I've been charged 3 deposits in under 12 months I pay my bill as best I make constant payment arrangments only to be forced to pay 150$ deposits whenever the company wants to charge me on top of my bill which then causes a disconnect this is unfair and unethical
Company wrote 0 private or public responses to the review from Feb 13.
1.1
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Additional Fees
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
#1189283
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I called Georgia Power on their customer service line on February 5th, 2018 at 16:20pm and I spoke with one of their representatives by the name of Elaine about what steps need to be taken in order to activate temporary service to a home for the sole purpose of...
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Company wrote 0 public responses to the review from Feb 05.
3.3
#1183496
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Georgia Power - Overcharging

Why has my bill more than doubled and they trying to say it because of heating my home. I heat with gas so please explain
Company wrote 0 public responses to the review from Feb 04.
1.0
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Additional Fees
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Lavonia, Georgia
#1182900
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Georgia Power - Bad business..get it together..charging fees for bills that

Yrs and they dtill charged me $3£
Company wrote 0 public responses to the review from Feb 03.
#1181950
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