Georgia Power
Reviews and Complaints
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Verified Reviewer | Atlanta, GeorgiaTransfer Service Request from Weikun
Amount of increase in price
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Verified Reviewer | Atlanta, GeorgiaNeed to edit my "Start Power Information"
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Verified Reviewer | Columbus, GeorgiaCustomer Service regarding Power Bill
As consumer enrgy rates continue to soar, it is obvious that none of that revenue is being used for customrr service.
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Verified Reviewer | Milledgeville, GeorgiaNo answer!!!!!
Stupid services
Pay my bill
Preferred solution: Balance and due date for 114 Spindletop Way Stockbridge Ga. 30281
Payment
Preferred solution: My balance
Turn on lights
User's recommendation: Highly recommend
Power still not on
Preferred solution: My power restored ASAP
Fraudulent charge
Overcharging
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Verified ReviewerWaiting for a refund for 90 days
I have been waiting for my refund since June 20th 2023, after you utilized my money to pay on a bill that was not mine. Where the *** is my money?
It should not take a corporation such as Ga Power 90 days to refund a customers funds or transfer money to my acct. You did not contact me about the issue, that you paid my money on a previous acct.
under some elses name nor did you write me a letter I found out bc you were going to cut off my electricity after I paid and you put my money on another acct. I am not getting a response from customer service, all I hear is oh you should have received, blah, blah where is my money I need my money just like you need yours!!!
- Lack of communication
Preferred solution: Apology
User's recommendation: Watch your account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGeorgia Power is a joke
- Only power company
- Can get away with murder
Preferred solution: better customer service
User's recommendation: Drive hours away to speak with a live person
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Translation: I don't pay my bills. I want to get on the phone and harass someone with the hope that a person will be able to override the system.
Folks who pay their bills don't have to talk to anyone. Try it....
Oh shutup