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Georgia Power is a corporate eating cancer. They represent American capitalism at its worst. Because of financial difficulties, my bill got behind. Even when I make payment arrangements, sometimes I'm a couple hours off the mark. They charged me a $150 deposit the...
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2.5
I liked
  • I liked how they used to be more sympathetic
I didn't like
  • Constant billing of deposit
#1147755
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My power went out around 5pm on Friday. Saturday morning I got a text it would be restored at 9:45 am. My power wasnt restored until monday evening. My outage was pushed to the back of the line. On facebook I saw people whose power went off on saturday had it restored...
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#1147296
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I just want to personally say a big "*** YOU" to Ga power and it's owner and gov. The is the first time having my own place and I lost my job and was already struggling to make ends meet. I always stayed on top of my power bill though that literally consisted of $30 a...
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#1147205
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Georgia Power - Holly moly

Georgia Power
#1145207
1.0
Details
Terrible company. We are out of power very often Ga Power you should go out of business as soon is possible ...... S
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Georgia Power - Upgrade Systems To Prevent Outages

Georgia Power
#1144980
Spend the money on the people and upgrade the systems to avoid outages during any predicament.
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Georgia Power - $115 late fee

Georgia Power
#1127706
1.3
Details
Why am I being charged a late fee??? $115 is a lot for a one time laye fee!
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Georgia Power - Worst company ever

Georgia Power
#1127535
Georgia Power is the worst company ever the only thing they do is just lie . I hate Georgia Power
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On 12/05/2017 I paid my bill online,I got a confirmation number the charge of 79.00 was a taken from my balance,this being my electric bill balance. Three days later I received a email stating my account had been deleted and changed so I received a new account number...
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1.2
I didn't like
  • How the company treated my situation
  • How georgia power treated my situation
#1145422
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I checked the damn Georgia Power outage map, my sister's power is out and they don't even list it, they lie and leave it off their map.. On her behalf, I'm pissed off! She's not had power for over 24 hours. They fixed the neighborhoods near her, but conveniently forgot...
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Anonymous
Anonymous

They don’t care that elderly people are dying from cold. It’s been 3 days without power, and they don’t care. Won’t answer. No eta to have power restored.

1.0
I didn't like
  • No timely restoration of power in 24 hours
  • Non existant customer service
  • No real people available to talk to
#1145311
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Winter snow storm (not ice, just snow). Power went out yesterday evening, as of today at 6:47 PM still no power to to condo community at 305 Madison Court in Smyrna, GA. FYI, that's not in the rural countryside, it's located less than 5 minutes from Smyrna City Hall....
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1.0
I didn't like
  • No real empathy
  • No real people to speak to
  • In 24 hours there is still no status update on repair
#1145295
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My power was cut off AFTER I paid my bill on it's due date. A problem on their behalf caused this mistake that they didn't want to take credit for. Instead of helping me, I had to pay so much to get my power cut back on, but not right away. Every year, around this...
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1.0
#1135091
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This was probably the worst customer service experience I have ever had. After completing an online request and application weeks ago to transfer service from our builder to us, we came home to our power turned off tonight. Apparently no one ever processed our...
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1.0
#1132644
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I made a payment arrangement for what I believe was for 11/17/17 for $100 via automated system. I went on line to honor that arrangement today 11/16/17 and made a payment for $100. There was a notification "on the website " that the service was disconnected, puzzled,...
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2.1
I didn't like
  • No plan for hurriance afted victims that are trying to catch up
  • How the company treated my situation
  • No real empathy
#1132473
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I made a payment arrangements after housing 4 people that lost everything from Hurricane Irma. The morning the payment arrangements was due and I ended up getting admitted in the hospital. Once my daughter was able to get my belongings she was paid several hours after...
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Anonymous
Anonymous

These money hungry *** company charged me sevetal deposits. When I'm paying my bills, they never put it towards my bills but put my payments towards the *** deposit. What kind...

1.4
#1130698
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